FSD1-P110 Semester Project

FSD1-P110 Semester Project

  • Course description
    • Course Code
      FSD1-P110
    • Level of Study
      5.1
    • Program of Study
      Service Design
    • Credits
      10
    • Study Plan Coordinator
      Marna Haskins
Teaching Term(s)
2025 Autumn
2026 Spring
About the Course

The semester concludes with a project where the candidate must demonstrate practical skills and competence from all first-semester courses. The aim is to conduct a practical project and create a service design prototype based on independently conducted research, ideation, and concept work. Candidates work independently or in a group on a project, which must be planned, documented, and executed according to project criteria. The candidate also prepares a project plan and an individual reflection report documenting the process and choices made along the way.

The project challenges candidates to use and combine accumulated competence from the previous courses and showcase how they can complete larger projects, individually or across disciplinary boundaries. Candidates are challenged to think and work holistically, which provides a solid platform for further learning and understanding of the service design vocation.

The candidate presents the results from the project to course teachers, an eventual client, and fellow students after submission. The project can open for teamwork, real-world client projects, or interdisciplinary cooperation projects across disciplines.

The course gives the students a practical opportunity to apply all skills and areas from previously taught courses in a concrete and hands-on context in the shape of a project.

Course Learning Outcomes
Knowledge

The candidate:

  • has knowledge of the service design industry and is familiar with the service design toolbox, process, and methodologies.
  • can update their knowledge on the service design field related to the subjects and topics in the first semester.
  • understands the importance of human-centred service design solutions from user, client, and societal perspectives.
  • has knowledge of what characterises a good problem solution fit with a service design challenge.
Skills

The candidate:

  • can apply vocational knowledge of general-purpose planning techniques and tools to a concrete service design project.
  • can develop and design a tailor-made work plan for a service design project.
  • masters the ability to independently pick relevant tools from the service design toolbox to apply to a real-life case that needs solving.
  • can find information and material that is relevant to contextualise the problem and task at hand.
  • can study and document their own work and process to a customer.
  • can verify, reason, and explain why the chosen concept best answers the user’s problem through facts, storytelling, and visualisation.
General Competence

The candidate:

  • can give shape to a service design project and carry out work based on the needs of a selected user or client.
  • can carry out work in a service design team consisting of user research, ideation and concept development based on the needs of selected target groups.
  • understands the ethical principles of user and customer relations in a Service Design process.
  • demonstrates an ethical attitude throughout all phases of a service design project.
Learning Activities

Digital Learning Resources
The learning management system (LMS) is the primary learning platform where students access most of their course materials. The content is presented in various formats, such as text, images, models, videos or podcasts. Each course follows a progression plan, designed to lead students through weekly modules at their own pace. Exercises and assignments (individual or in groups) are embedded throughout the courses to support continuous practice and assessment of the learning outcomes.

Campus Resources
In addition to the digital learning resources, campus students participate in physical learning activities led by teachers as part of the overall delivery.

Guidance
Guidance and feedback from teachers support students' learning journeys, and may be provided synchronously or asynchronously, individually or in groups, via text, video or in-person feedback.

Assessments
Form of assessmentGrading scaleGroupingDuration of assessment
Semester Project
Pass / Fail
Reading List

Teaching materials, reading lists, and essential resources will be shared in the learning platform and software user manuals where applicable.