DRC-7 Continuity and Crisis Management
DRC-7 Continuity and Crisis Management
- Course description
- Course CodeDRC-7
- Level of Study5.2
- Program of StudyDigital Resilience and Compliance
- Credits15
- Study Plan CoordinatorJustine Moodley
The course focuses on how organisations continue to operate when disruptions occur, and how they prepare for, handle and recover from a crisis. It introduces the roles in continuity and crisis management, and why the resilience of digital infrastructure matters for critical services and society.
Students learn business continuity management based on ISO 22301, carry out a business impact analysis and determine what continuity and recovery measures need to be implemented. They learn how major incidents are coordinated with technical teams, how decisions are made under pressure, and how they are communicated to staff, customers and authorities. Students plan, run and evaluate recovery and crisis exercises, alone and as part of a team, and assess their own continuity plans against requirements for resilience and preparedness. The course also includes a crisis simulation with students from other programmes and external roles, and covers how organisations learn from incidents and plan a safe return to operations.
The candidate:
- has knowledge of ISO 22301, business impact analysis and other models and processes for business continuity, disaster recovery and crisis management
- can assess their own continuity plans in relation to requirements for resilience and preparedness
- is familiar with the roles in continuity and crisis management, and how they work with technical teams during a major incident
- is familiar with why the resilience of digital infrastructure matters for critical services and society
- has insight into their own opportunities for development in security, compliance and resilience, reflected on in the final project week
The candidate:
- can explain decisions made under pressure and communicate them to staff, customers and authorities
- can reflect over how they handled a crisis exercise and adjust their approach under guidance
- can carry out a business impact analysis and determine what continuity and recovery measures need to be implemented
The candidate:
- can plan, run and evaluate recovery and crisis exercises, alone and as part of a team
- can work with students from other programmes and with external roles during a crisis simulation
- can contribute to organisational development by learning from incidents and planning a safe return to operations
Students use a combination of written content, videos and practical learning activities designed to help them achieve the course learning outcomes.
Industry Relevance
Course content, learning activities and tools reflect industry standards and are developed in collaboration with industry partners and experts from the field.
Practical Work
The course includes regular practical activities where students apply their knowledge and practise relevant skills.
Collaboration
Collaboration is facilitated through the LMS and Teams, and students are encouraged to work together for peer support and shared learning.
Guidance
Teachers are available for guidance at scheduled times. Students are encouraged to share work in progress and use feedback from teachers and fellow students to develop their work further.
This course has one coursework requirement, graded Approved / Not Approved.
| Form of assessment | Grading scale | Grouping | Duration of assessment |
|---|---|---|---|
Course Assignment | Grade A-F | Individual | 1 Week(s) |