UC1IBP10 Introduction to Business Processes
UC1IBP10 Introduction to Business Processes
- Course description
- NQF LevelBachelor's degree (Level 6 1. Cycle)
- Area of StudyComputing
- Program of StudyDigital Assurance and Security Management
- ECTS10
- CampusOnlinePLUS - Bergen, OnlinePLUS - Oslo, Online
- Course LeaderProf. Reinhardt Botha
Language of Instruction and assessment: English
May be offered on Campus and Online.
May be offered as a separate course.
Included in the following bachelor's degrees:
- Digital Assurance and Security Management
This course aims to introduce students to the concept of a business as an integrated set of business processes and associated systems designed to deliver value to customers. Students gain knowledge of different types of business processes, process notations, and the use of controls in process design. They develop skills in documenting business process workflows using diagrams, detailing individual process components, and identifying control structures. The course fosters competence in effectively communicating business workflows, understanding business value from a customer's perspective, and describing introductory business principles informed by business processes.
The student has knowledge of
| K1 | types of business process. |
|---|---|
| K2 | different business process notations. |
| K3 | the use of controls in process design. |
| K4 | interdependence between business processes. |
The student gain skills in
| S1 | the use of diagrams to document business process workflows. |
|---|---|
| S2 | documenting individual process components, e.g., task descriptions. |
| S3 | identifying control structures in business processes. |
The student can demonstrate
| G1 | communicating workflows in the business environment. |
|---|---|
| G2 | understanding of business value from a customer’s perspective. |
| G3 | describing introductory business principles informed by business processes. |
- Business Processes
- Customer Strategy, Relationships (Marketing) and Acquisition (Sales)
- Employee Development & Satisfaction (Human Resources)
- Quality, Process Improvement & Change Management
- Financial Analysis, Reporting, & Capital Management
- Management Responsibility
- Product Development & Service Delivery
- Technology (Computer & IT) & Accounting Management
- Teaching will be based on a hybrid-flexible approach. Instructor-led face-to-face learning is combined with online learning in a flexible course structure that gives students the option of attending sessions in the classroom, participating online, or doing both.
- All activities require active student participation in their own learning.
- Learning delivery methods and available resources will be selected to ensure constructive alignment with course content, learning outcomes and assessment criteria.
- Students will be taught using a mixture of guidance, self-study, and lecture material. Topics will be introduced in a series of weekly lectures. The guidance sessions will be directed practical exercises and reading in which students can explore topics with support from a teacher. This material will also require students to self-manage their time to ensure tasks are completed and the theory is fully understood. This will allow the students to fully engage with lectures and with their peers.
- Learning resources are available in the LMS and include, but is not limited to:
- literature and online reading material (essential and recommended)
- streams, recordings and other digital resources, where applicable
- video conferencing and communication platforms, if applicable
- tools, software and libraries, where applicable
- Students must have access to an internet connection, and suitable hardware.
- Accessing live streams and virtual laboratories requires a minimum broadband connection of 2Mbps (4Mbps recommended).
- Students working on their own laptop/computer are required to acquire appropriate communications software, e.g., webcam, microphone, headphones.
The reading list for this course and any additional electronic resources will be provided in the LMS.
| Activity | Duration |
|---|---|
Teacher-led activity | 33 |
Teacher-supported work | 48 |
Self-study | 169 |
This course has two (2) exams contributing towards the overall and final grade of the course.
The exams must be assessed as passed to receive the final Course Grade.
| Form of assessment | Grading scale | Grouping | Duration of assessment |
|---|---|---|---|
Portfolio of Work | |||
Online Exam |