UC1IBP10 Introduction to Business Processes

UC1IBP10 Introduction to Business Processes

  • Course description
    • NQF Level
      Bachelor's degree (Level 6 1. Cycle)
    • Area of Study
      Computing
    • Program of Study
      Digital Assurance and Security Management
    • ECTS
      10
    • Campus
      OnlinePLUS - Bergen, OnlinePLUS - Oslo, Online
    • Course Leader
      Prof. Reinhardt Botha
Introduction

Language of Instruction and assessment: English
May be offered on Campus and Online.
May be offered as a separate course.

Included in the following bachelor's degrees:

  • Digital Assurance and Security Management
Course Aim(s)

This course aims to introduce students to the concept of a business as an integrated set of business processes and associated systems designed to deliver value to customers. Students gain knowledge of different types of business processes, process notations, and the use of controls in process design. They develop skills in documenting business process workflows using diagrams, detailing individual process components, and identifying control structures. The course fosters competence in effectively communicating business workflows, understanding business value from a customer's perspective, and describing introductory business principles informed by business processes.

Course Learning Outcomes
Knowledge

The student has knowledge of

K1 types of business process.
K2 different business process notations.
K3 the use of controls in process design.
K4 interdependence between business processes.
Skills

The student gain skills in

S1 the use of diagrams to document business process workflows.
S2 documenting individual process components, e.g., task descriptions.
S3 identifying control structures in business processes.
General Competence

The student can demonstrate

G1 communicating workflows in the business environment.
G2 understanding of business value from a customer’s perspective.
G3 describing introductory business principles informed by business processes.
Course Topics
  • Business Processes
  • Customer Strategy, Relationships (Marketing) and Acquisition (Sales)
  • Employee Development & Satisfaction (Human Resources)
  • Quality, Process Improvement & Change Management
  • Financial Analysis, Reporting, & Capital Management
  • Management Responsibility
  • Product Development & Service Delivery
  • Technology (Computer & IT) & Accounting Management
Teaching Methods
  1. Teaching will be based on a hybrid-flexible approach. Instructor-led face-to-face learning is combined with online learning in a flexible course structure that gives students the option of attending sessions in the classroom, participating online, or doing both.
  2. All activities require active student participation in their own learning.
  3. Learning delivery methods and available resources will be selected to ensure constructive alignment with course content, learning outcomes and assessment criteria.
  4. Students will be taught using a mixture of guidance, self-study, and lecture material. Topics will be introduced in a series of weekly lectures. The guidance sessions will be directed practical exercises and reading in which students can explore topics with support from a teacher. This material will also require students to self-manage their time to ensure tasks are completed and the theory is fully understood. This will allow the students to fully engage with lectures and with their peers.
Resources and Equipment
  1. Learning resources are available in the LMS and include, but is not limited to: 
    • literature and online reading material (essential and recommended)
    • streams, recordings and other digital resources, where applicable
    • video conferencing and communication platforms, if applicable
    • tools, software and libraries, where applicable
  2. Students must have access to an internet connection, and suitable hardware.
    • Accessing live streams and virtual laboratories requires a minimum broadband connection of 2Mbps (4Mbps recommended).
  3. Students working on their own laptop/computer are required to acquire appropriate communications software, e.g., webcam, microphone, headphones.
Prerequisite Knowledge

Refer to the entry requirements.

Reading List

The reading list for this course and any additional electronic resources will be provided in the LMS.

Study Workload

250 nominal hours.
Study workload applies to both Campus and Online students.

ActivityDuration
Teacher-led activity
33
Teacher-supported work
48
Self-study
169
Work Requirements

There are no mandatory assignments in this course.

Assessment Strategy

This course has two (2) exams contributing towards the overall and final grade of the course.

The exams must be assessed as passed to receive the final Course Grade.

Form of assessmentGrading scaleGroupingDuration of assessment
Portfolio of Work
A-F
Online Exam
A-F